Terms and Conditions

Payment

All prices are displayed in Australian dollars. We only accept Mastercard and Visa Credit Cards and Debit cards.

eWAY Payment Gateway

Sales Tax

All items listed include 10% GST. We remove the GST from all international orders before charges are processed.

Kits

All kits are made with fabric substitutions, we make suitable, consistent and sometimes even better substitutions that recreate the same look in the quilt. No refund is offered on pre cut kits.

Workshops

All bookings are non refundable, you may transfer your place to someone else if life intervenes and you cannot make it on the day.

Blocks of the month

When you purchase one of our Block of the Month programs, it is understood that you are obligated to the entire program.

Shipping & Handling costs vary throughout the program. We calculate the best shipping option in line with our normal shipping procedures. We provide the most cost effective shipping method depending on the weight and dimensions of your parcel.

Refunds & Returns
Notification of faulty/damaged goods must be provided within 3 days of receipt of goods, giving full particulars. No refund is offered on goods received in good order. No refund is offered on pre cut kits. Shipping fees are not refundable under any circumstances.

All packaging must be returned. We cannot accept the return of patterns or books due to copyright law.

Postage & Handling
Postage & handling costs will be added to your order after your order is placed. It is not shown at the checkout, and is added after the final package weight is determined. We are not responsible for damaged or lost orders, unless tracking and/or insurance is requested at the time of ordering.

Pick Up
Orders can be picked up from store located at -
Material Obsession
72 Roseby Street
Drummoyne NSW 2047
Australia

Telephone
Call us in Australia at 61 02 9819 6455.
We are open Monday to Saturday 9.30 am – 4.30 pm.

Mail
Mail order to:
Material Obsession
72 Roseby Street
Drummoyne NSW 2047
Australia

Shipping
Material Obsession aims to dispatch orders within 48 hours. Most orders will be delivered in as little as 2-5 business days from the time your order is dispatched, depending on where you are located. If a product is not in stock, we will notify you by email and advise you of the expected delivery time.

Credit cards will not be charged until your order is ready to be sent.
We use Australia Post for deliveries within Australia and all international deliveries.

Usual delivery times are not applicable during the pandemic, International deliveries have slowed to a standstill due to increased traffic and the decrease in the number of international flights carrying mail. Please allow between 3-5 weeks.

Please allow up to 16 business days, as a guide, for all international deliveries.

Australian and International Deliveries - we ony charge you exactly by the finished weight, calculated to the nearest gram)

New Zealand - $13 for 500 grams, $14 for 1KG, $16 for 1.5KG, $18 for 2KG

North America - $14 for 500 grams, $22 for 1KG, $29 for 1.5KG, $36 for 2KG

UK  - $18 for 500 grams, $24 for 1KG, $32 for 1.5KG, $38 for 2KG

Europe - $19 for 500 grams, $27 for 1KG, $34 for 1.5KG, $42 for 2KG

Asia - $16 for 500 grams, $24 for 1KG, $32 for 1.5KG, $40 for 2KG

N.B. All patterns are considered regular mail and charged accordingly.